A True Custom Builder

I thought I would share something that we were impressed with. It may be nothing to you, but compared with our first build with another company, this was impressive to us. We went down to see the house the other day. We contacted Greg and he helped us out. When we were there, there were two guys working on the front door. They explained to us that they had put the front door in the wrong spot and it wasn’t perfectly centered on the pillars. To be honest, we had not noticed. We would have eventually, and quietly, it would have bothered us, or even sub consciously. What we were impressed with is that they were moving it. To give some perspective, when our current house was being built, they put a heating vent centered on the front door. It probably violates code, but if it doesn’t it is just a ridiculous place to put a heating vent. When we brought this to light, we were told a number of things that was intended on us accepting it. When finally they agreed that it wasn’t the best spot for the vent, they moved it, but to do so, I think they gave a medium sized gorilla a sledgehammer and let him have at it. Even now it looks horrible and it is still in a poor spot. So, to see an example of your quality control at work impressed us about the quality of house we are receiving. To see the door removed, reframed and reinstalled properly was great to see. It makes us realize that doing things right for your company is important and we are working with a different kind of builder than we have in the past.

Thanks again and keep up the good work. We can’t wait to see the kitchen installed.